shampoo.ch
Customer Profile
Shampoo.ch is a company based in Zurich and was founded by Andrew Tresch in 2009. The online shop offers high quality hair products for fair prices. This successful concept is further expanded by a cooperation with the hair stylist "André Joe". This way, Shampoo.ch customers are able to profit from a complimentary personal hair consultation.
Challenge
Shampoo.ch started off using a Cloud-based shop system which allowed the company to become active in e-Commerce very easily. However, with the company's growth - it now carries more than 2000 hair and beauty products - the shop system quickly reached its limits in terms of capacity and adaptability.
Solution
The Zurich based company was already well established when it changed to a Magento shop system as a result of its growth. Knowing about the relevance of ePayment for increasing conversion and improving the customer's experience, Shampoo.ch identified the Saferpay Magento Integration by sellXed as the ideal solution for their needs. The company especially valued the fast and seamless integration into the shop system.
This payment module offers various other advantages for the customer's buying experience. A much better display on mobile devices is just one of them. As a characteristic mail order company, Shampoo.ch also had to face challenges with the handling of returns and card charging. The payment plugin enables the company to process returns and charges directly in the shop.
