Chairzone
Customer Profile
Chairzone sells office chairs from leading manufacturers throughout Switzerland. You can find all important office chair brands in their online shop and you are provided with a selection of 200 different models. There are 2500 chairs constantly in storage and available. After an advance announcement the customer has the possibility to test the requested chairs in four different locations in Switzerland.
Challenge
A web shop with such a big offer has to be fast. The item selection has to be shown without latency, the search has to be uncomplicated and successful. Payments via mobile devices should be possible as well. As the technical partner, PIT Solutions GmbH has set the focus on velocity.
The payment extension as well has to keep pace with the named technical requirements. The payment experience via mobile devices and via the desktop has to be very customer-friendly. The payment process is presented to the customer in an coherent design. Like this, the conversion will be optimized and the payment cancellation will be reduced.
Solution
Chairzone decided on the Magento-Datatrans extension as the best fit. This extension makes it possible to integrate all kinds of different payment methods. Currently these methods are: Credit cards, PostFinance, installment and prepayment.
Thanks to hidden authorization the whole checkout experience takes place in the shop without leaving it. This enables the merchant to control the design through the optimization of the different surfaces and devices.
